Golden golf is responsible for receiving complaints arising or related to the transaction, arguing and supporting buyers related to transactions at the website: havietgolf.vn
When a dispute arises, complaints about Golden golf promote negotiation and conciliation solutions between the parties in order to maintain the relationship and the trust of customers in the quality of golf products and services of Golden golf. Customers can submit complaints through the following steps:

• Send via email of the company: booking@havietgolf.vn or directly to the company’s head office: P803, 8th floor, Lake View Building, D10 Giang Vo, Giang Vo, Ba Dinh, Hanoi
• The Sales and Customer Care Department of Golden Golf will receive customer complaints, depending on the nature and severity of Golden Golf complaints, there will be specific measures to guide and support customers. that dispute.
• If in the case of outside the competence and authority of Golden golf, the management board will ask customers to take complaints to the competent state agencies for settlement according to law.

When the information reflects, customer complaints are sent to us. We will have an email to respond to customer feedback as soon as possible after receiving the complaint.
Golden golf seriously and respects those comments and complaints. We will confirm fully, accurately, in detail and truthfully regarding the subject matter claimed. All fraudulent and fraudulent acts in the golf products services of Golden golf, if any, are condemned and take full responsibility before law.

It is necessary to have a cooperative attitude of customers and the management of Golden golf must have a positive role and responsibility in resolving issues related to complaints. Customers need to be responsible for providing documents and papers certifying information related to the complaint. For Golden golf will be responsible for providing the relevant information that the two parties request in a complete, detailed, accurate and honest.

Depending on the severity of the violation of the provider of golf products and services, we will apologize, compensate and take full responsibility before the law. If the customer intentionally set up, slander to complain, the Golden Golf Administration will decide to terminate that member’s membership and the customer must apologize and compensate for damage or even take full responsibility beforehand. law.

If the two parties cannot reach an agreement and resolve disputes or conflicts, one of the two parties may request a competent legal agency to resolve the dispute. In order to ensure legal interests for both parties, especially the interests of customers

Contact Details:
☎️ Hotline:
? 0979043099 – ms Phuong email: booking@havietgolf.vn;
? 0911592118 – ms Huyen Sales1@havietgolf.vn;
? 0934446696 – ms Yen Sales3@havietgolf.vn.

Translated by: Google translate

There are 2 payment methods for customers to choose:

1.Direct payment – cash payment
Customers registering for golf services of Golden golf Ha Viet can pay cash directly when registering at the address: P803, 8th floor, Lake View Building, D10 Giang Vo, Giang Vo, Ba Dinh, Hanoi
2.Transfer in advance
With the high value service menu, service registration via the website, the fan golf website of Golden golf you can transfer to our company account.
Transfer information:

Personal account:

• Military Commercial Joint Stock Bank
  Branch: Hoan Kiem
  Account holder: Do Thi Thu Ha
  Account number: 0570100055555
• Bank: Vietnam Industry and Trade
  Branch: Ba Dinh
  Account holder: Do Thi Thu Ha
  Account number: 19021310541018

Company account:

• Company account: Military Commercial Joint Stock Bank
  Branch: Hoan Kiem
  Account holder: Ha Viet Tourism Development and Investment Joint Stock Company
  Account number: 05701055555

Note: Please specify the content when you transfer and take a picture of the transfer bill. Thank you!

Contact Details:
☎️ Hotline:
? 0979043099 – ms Phuong email: booking@havietgolf.vn;
? 0911592118 – ms Huyen Sales1@havietgolf.vn;
? 0934446696 – ms Yen Sales3@havietgolf.vn.

Translated by: Google Translate

When customers register to use the Company’s services, we need to provide a minimum of information to:

• Contact to confirm the service that customers have registered or contact delivery when customers buy Golf products from our Company
• Re-provide service information to customers upon request
• Send notifications about upcoming activities, tournaments
• Send information, mail about activities, tournaments as well as promotions, voucher and vouchers
• Contact and deal with customers in urgent and special cases
• At the request of a judicial agency, including: Procuracy, court, police investigation agency related to certain law-breaking acts of customers
  – Do not use personal information of users outside the purpose of confirmation and contact related to transactions at our company.

We are committed to protecting customer information:

• All personal information provided to us by customers such as: name, address, date of birth, phone number, gmail, …. will be 100% confidential by our company.
• We do not disclose personal information of customers to any other individuals, agencies or organizations unless required by legal authorities of competent authorities without the consent of customers.
  – We may disclose personal information to competent governmental authorities if we perceive a threat to life, health or safety of individuals, or health and safety. of the community
• Retention time: Customer personal information is stored until a request for cancellation from the management. In all other cases, all personal information of members and customers are kept confidential on the company’s servers
  – Personal data of members will be stored until the request of the administrator to cancel. Remaining in any case member personal information will be kept confidential on our company’s server.

All questions need advice, support please contact Golden Golf Ha Viet

Contact Details:
☎️ Hotline:
? 0979043099 – ms Phuong email: booking@havietgolf.vn;
? 0911592118 – ms Huyen Sales1@havietgolf.vn;
? 0934446696 – ms Yen Sales3@havietgolf.vn.

Translated by: Google Translate

1.General principles
Website: havietgolf.vn and fanpage are operated by Ha Viet Tourism Development and Investment Joint Stock Company
Address: P803, 8th floor, Lake View Building, D10 Giang Vo, Giang Vo, Ba Dinh, Hanoi
Phone: 024.3563.3939 – 0906.818.836 | Email: booking@havietgolf.vn

•  Information posted on websiste and fanpage must fully meet the provisions of the relevant laws. Not included in the types of information prohibited by the State
• All activities on the website and fanpage are done publicly, transparently and ensure the rights of users

– All contents in this regulation must comply with Vietnam’s current legal system. Members participating in the website and fanpage must clearly read the terms of use, the privacy policy of the website and the fanpage as well as understand their own legal responsibilities for the current laws of Vietnam and commitment. Strictly comply with the contents of the website and fanpage policies.
2.General provisions

– Owner: Ha Viet Tourism Development and Investment Joint Stock Company
– The main name of the website: havietgolf.vn
– Fanpage name: Golden Golf
– Motto: Service of trust gold
– Customers: merchants, organizations and individuals who need golf services such as booking golf tours, tours, booking air tickets, booking golf courses, participating in golf tournaments, etc.

3. How to use website and fanpage

• Website and fanpage provide full details about services, products, tournaments, promotions, vouchers, … for customers to update
• Users can book a pitch, register to join the tournament via the website or consult other users via the fanpage
• Customers can feedback, review, comment on the product, translation quality after use via the website or fanpage 24/7
• Consulting staff, 24/7 support to answer all questions of customers anytime, anywhere

Note:

• It is strictly prohibited to use the website and fanpage for commercial purposes without the Company’s written consent.
• If breaching, whether directly or indirectly, causes damage or loss due to your failure to comply with the regulations, the user must take full responsibility for what he has caused and we will not accept any liability. come on.

4. Trademarks and security

All intellectual property rights, information content and all designs, software, images, videos, music, source code, and basic software are the property of our Company. The entire content of the website is protected by Vietnamese laws and international conventions. Copyright has been reserved.

5. Privacy regulations

• The security of your information and payment is our top priority. We use the best measures to protect customer information during the payment process will be encrypted to ensure safety, high security.
• You must not use any program, tool or any other means to interfere with the system or alter the data structure.
• The website also prohibits the distribution, dissemination or encouragement of any activity to interfere, sabotage or infiltrate the system’s data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.
• All transaction information will be kept confidential, but in case of legal requirements, We will be required to provide this information to law enforcement agencies.

Contact Details:
☎️ Hotline:
? 0979043099 – ms Phuong email: booking@havietgolf.vn;
? 0911592118 – ms Huyen Sales1@havietgolf.vn;
? 0934446696 – ms Yen Sales3@havietgolf.vn.

Translated by: Google Translate

Ha Viet Investment and Tourism Development Joint Stock Company

– Golden golf is the leading golf agent, golf service provider and event organizer in Vietnam. Realizing the increasing demand of golfers, Ha Viet always brings the perfect and wonderful experience for customers who are passionate about this noble and attractive sport.

• Golden golf provides services in the field of golf including: booking golf courses, golf tours, tours, golf tournaments, golf equipment, flight tickets, … at home and abroad. Commitment to quality service, fast, time-saving, the most costly for customers
• To create golf packages combined with tourism, GOLDEN GOLF resorts have cooperated with many resorts, big and small in the country and abroad. Partner to create package vacations at the right price, the perfect trip schedule for golfers.
• In addition to the available service packages, we also design tours that combine relaxation and golf at every time, every time that customers want. To make the difference, the most comfortable for golfer and his family, friends.
• In addition to the service packages on golf tours, tours, the quality of golf courses and grass fields is always on top of Ha Viet. Grass is always the soul of the golf course. Every top golf course is assessed by Ha Viet to be the most suitable grass for the climate and always cared for by professionals who specialize in this field.
• Consulting staff 24/7, serving customers to book tours, book air tickets, consulting support anytime customers need.

Ha Viet Golden Golf is constantly improving the quality of golf products and services, increasingly improving professional skills for personnel, training the full skills to bring the best service to customers. Every golf course is always maintained after every tournament to bring an unforgettable experience for players.

Ha Viet Investment and Tourism Development Joint Stock Company (Golden golf) is the largest and most reputable golf service provider and organization with hundreds of partners and customers who trust and cooperate throughout the years. past. The team of highly specialized personnel, professional skills are always improved to bring the best service, quality, the most interesting and exciting experiences to the players. With the motto “Gold service to convey trust”, Golden Golf Ha Viet is committed to providing professional, quality and prestigious golf services to meet golf playing needs, bringing maximum satisfaction. for golfers, investors, ..

Contact Details:
☎️ Hotline:
? 0979043099 – ms Phuong email: booking@havietgolf.vn;
? 0911592118 – ms Huyen Sales1@havietgolf.vn;
? 0934446696 – ms Yen Sales3@havietgolf.vn.

Translated by: Google Translate

Ha Viet Tourism Development and Investment Joint Stock Company

Ha Viet Tourism Development and Investment Joint Stock Company (Golden golf) was established in June 2014 and has grown to become one of the leading providers of prestigious golf services and quality.

Golden golf has an enthusiastic, dynamic staff, along with a system of reputable, high-quality service providers, competitive price and the best service on the market, … can meet maximum most needs of customers not only in the field of golf but also in other areas of service such as restaurants, hotels, events, conferences, seminars …

In recent years, Golden golf has ordered thousands of golfers wishing to play golf from the North to the South and successfully organized many golf tournaments for big companies and organizations such as the Ministry of Defense, the Alumni Association. Studying Foreign Trade, Viettel Telecom Group, Vietnam Airlines – Northern Branch, Hapro Trading Corporation, Happy Club Golf Association, National Assembly Golf Club, Thai Nguyen Golf Association, Vingolf Club …, Vietnam Airlines Chi North Branch, Vinaconex 9 Construction Corporation, Gelex Group, Ministry of Foreign Affairs, ……

Contact information

Company name: HA VIET INVESTMENT AND DEVELOPMENT JOINT STOCK COMPANY
Address: Business Registration: No. 1, Lane 184/41/13 Hoa Bang Street, Group 12, Yen Hoa Ward, Cau Giay District, Hanoi City
Office Address: P803, 8th floor, Giang Vo Lake View Building, D10 Giang Vo, Ba Dnh, Ha Noi
Phone: 84.4.356 33939
Hotline:: 0906 1818 36
Email: booking@havietgolf.vn

Translated by: Google Translate