Golden golf is responsible for receiving complaints arising or related to the transaction, arguing and supporting buyers related to transactions at the website: havietgolf.vn
When a dispute arises, complaints about Golden golf promote negotiation and conciliation solutions between the parties in order to maintain the relationship and the trust of customers in the quality of golf products and services of Golden golf. Customers can submit complaints through the following steps:

• Send via email of the company: booking@havietgolf.vn or directly to the company’s head office: P803, 8th floor, Lake View Building, D10 Giang Vo, Giang Vo, Ba Dinh, Hanoi
• The Sales and Customer Care Department of Golden Golf will receive customer complaints, depending on the nature and severity of Golden Golf complaints, there will be specific measures to guide and support customers. that dispute.
• If in the case of outside the competence and authority of Golden golf, the management board will ask customers to take complaints to the competent state agencies for settlement according to law.

When the information reflects, customer complaints are sent to us. We will have an email to respond to customer feedback as soon as possible after receiving the complaint.
Golden golf seriously and respects those comments and complaints. We will confirm fully, accurately, in detail and truthfully regarding the subject matter claimed. All fraudulent and fraudulent acts in the golf products services of Golden golf, if any, are condemned and take full responsibility before law.

It is necessary to have a cooperative attitude of customers and the management of Golden golf must have a positive role and responsibility in resolving issues related to complaints. Customers need to be responsible for providing documents and papers certifying information related to the complaint. For Golden golf will be responsible for providing the relevant information that the two parties request in a complete, detailed, accurate and honest.

Depending on the severity of the violation of the provider of golf products and services, we will apologize, compensate and take full responsibility before the law. If the customer intentionally set up, slander to complain, the Golden Golf Administration will decide to terminate that member’s membership and the customer must apologize and compensate for damage or even take full responsibility beforehand. law.

If the two parties cannot reach an agreement and resolve disputes or conflicts, one of the two parties may request a competent legal agency to resolve the dispute. In order to ensure legal interests for both parties, especially the interests of customers

Contact Details:
☎️ Hotline:
? 0979043099 – ms Phuong email: booking@havietgolf.vn;
? 0911592118 – ms Huyen Sales1@havietgolf.vn;
? 0934446696 – ms Yen Sales3@havietgolf.vn.

Translated by: Google translate